INFImax Athletics
Sublimation Teamwear

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Policies

We keep things simple and transparent. Below is a quick summary, followed by full details.

Policies at a Glance

Mockups First
You approve designs before any production begins.

Payment Before Production
All custom apparel is paid in full before manufacturing.

4–6 Week Production
Typical turnaround after approval & payment.

Custom = No Returns
Unless there is a verified defect.

Stock Returns in 14 Days
Unused accessories may be returned.

1. Ordering Process

Submit a request through our website.
Mockups or order details are provided within 24–48 hours.
You approve design, sizes, and details before payment.
Production begins after payment is received.

2. Custom vs. Stock Items

Custom Items

Made to order
Mockup approval required
Payment required before production

Stock Accessories

Pre-made items
Availability confirmed after request

3. Payments & Design Deposits

Full payment required before production.
Custom design work requires a non-refundable 30% design deposit.

4. Production Time

Typical turnaround is 4–6 weeks after approval and payment.

5. Returns & Exchanges

Custom Items

No returns unless defective.

Stock Accessories

14-day return window, unused only.

6. Shipping

Tracking provided when available.
INFImax is not responsible for carrier delays once shipped.

7. Sizing Responsibility

Customers are responsible for selecting correct sizes.
Size chart should be reviewed before approval.

8. Color Variations

Colors may vary slightly from digital mockups.

9. Minimum Orders

No minimums required. Shipping still applies.